We honor warranty claims for equipment that experiences failure or defects within the coverage period. If your item qualifies, our team will inspect the issue and provide repair or replacement at no cost to you. All claims are handled promptly according to our warranty policy to minimize downtime and ensure your satisfaction.
Eligible Products:
- Champion Full Spectrum
- EBOO Full Spectrum
- SOZO II - Dual Port Generator
- Hedy Vet Infusion Pump
- Hedy Vet Syringe Pump
Instructions:
- Select the machine that needs to be repaired and fill out a quick form about your machine
- If you need a loaner, add that to your cart and one will be sent out to you
- Send us your machine
- Once we have made the necessary repairs, we will ship your machine back
- If you have a loaner, a return shipping label will be included to send it back